Latest News | Tesseract at SME 2008

Providing software solutions
for over 25 years.
We have now formed a partnership with TomTom Work, the leading developer and supplier of vehicle navigation systems throughout the UK and Europe.
Incorporate the latest device from Tom Tom Work, the GO 9000 with Tesseract’s highly comprehensive Remote Engineer Access (REA) module and start to reap the benefits of an all encompassing, end to end, best- of- breed Service Management Solution.
Ease of use and flexible installation –
• Browser- based, Tesseract’s Service Centre 5 is a real time solution available 24x7 over the web
• Hosted or available as Software as a Service (SaaS) negates IT hardware investment
Manageable, small monthly payments
The solution provides –
• REA option includes Signature Capture for job closure
• Automated capture of actual travel times, site arrival times and mileage to site – proving valuable in the event of disputes
• A complete multi location stock control module (van kits etc)
• User defined invoices and reports at any point
• Smart routes, less fuel and paperless audit trail results in a reduced carbon footprint.
You know the precise location of your people and can communicate with them using safe touch screen technology to check their availability and get an accurate arrival time at their next job. This provides a quick and slick communication loop, which means more jobs can be completed in a day , which ultimately means happier customers.
You can also log the working time of individual operatives so that you can assess who has time spare and who might be best for certain jobs. This also provides a system to meet Duty of Care obligations under the Working Time Directive and Lone Worker rules.
This extremely flexible unit, which is as simple to use as sat nav, has some additional unique benefits, such as the ability to switch between business and private mileage, which then marks this within WEBFLEET so a report can be generated at the click of a button when required. This can provide substantial savings on mileage expenses, particularly for the ‘grey’ fleet, as it ensures that you only pay for business miles because the system is tracking the actual miles the vehicle has done – in some cases this saving alone has paid for the system within 6 months of purchase and install. It can also provide accurate records that you and your employees can use to satisfy the tax authorities on Benefit In Kind private vehicle use.
More information about TomTom WORK and its telematics solutions can be found by visiting www.tomtomwork.co.uk
or e-mailing sales.uk@tomtomwork.com

Now you can manage your whole Service operation more effectively.