Tesseract web browser based Service Management Software. Our unique field service management system, uses the internet to allow remote engineer access, call handling and control.
Hosted service eliminates the traditional costs of hardware and software.
Providing software solutions
for over 25 years.
Browser based software.
Where ever you are, if you can connect to the internet you can connect to Service Centre.
Just enter your details and we'll contact you with an access code to allow you to view our online demonstration.
Advantages for the
IT Manager...
Browser based software.
Wherever you are, if you can connect to the internet you can connect to Service Centre.
A PC running a browser - that's all you need.
If you want low IT maintenance costs this is as good as it gets. Tesseract's software sits securely on our server, nothing to install and nothing to back-up. To access Service Centre all you need is a browser on your PC.
Hosted Service.
Not only does Tesseract’s hosting service eliminate the traditional costs of hardware and software ownership, but it is also available on a ‘pay as you go’ basis.
If you'd prefer we can install Service Centre on your own dedicated IIS server.
The latest mobile and handheld devices supported.
Tesseract's REA (Remote Engineer Access) component supports the industry standard mobile devices, effortlessly sending a receiving data and captured signatures.
Benefits.
The benefits of using web browser technology to allow remote access are obvious.
But, couple that with the functionality that Service Centre offers and you have a powerful structure that keeps your field service operation truly connected.
Burgin.
"Tesseract were amazing."
"They were able to switch all our Service Centre data to a hosted service within 24 hours - and that not only saved us the nightmare of the horrendous loss of all our service data but, crucially, it also enabled us to continue to operate relatively unaffected. Tesseract provided a superb service."
Nick Burgin.
