Tesseract web browser based Service Management Software. Our unique field service management system, uses the internet to allow, remote engineer access, call handling and control. Service Centre supports GPS integration and all it's benefits.
Providing software solutions
for over 25 years.
Browser based software.
Where ever you are, if you can connect to the internet you can connect to Service Centre.
Just enter your details and we'll contact you with an access code to allow you to view our online demonstration.
Advantages for the
IT Manager...
Powerful GPS integration with TomTom Work.
Integrate with leading TomTom Work GPS tracking technology.
Tesseract's Integration with TomTom Work
will provide you with the following benefits and more:
Smart and efficient tracking
View your vehicles / vehicle status in real time on street level maps and know their exact location. Identify where your vehicles are located against your planning and optimise your staff when new jobs are added to the workday.
State of the Art Navigation
Thanks to TomTom HD Traffic and IQ Routes technology, drivers can take the smartest routes to your customers reducing costs and fuel consumption
Customer Service
By integrating TomTom Work with Tesseract Software, recorded times and distances to jobs are always very accurate. Varying updates for estimated time of arrivals can be monitored, resulting in improved customer service and SLA compliance.
Environmental Benefits
Eco-firendly fleet management results in reduce costs, using less fuel and therefore a reduced carbon footprint.
Duty of Care Compliance
The integration with TomTom Work make it easier to adhere to Lone Worker, Working Time Directive, Risk Management Legislation Overall, TomTom Work integration will provide you with a far more powerful service solution..
Realtime visibility.
Optimise service levels by seeing your engineers locations in real-time. Map their position and deploy according to the very best geographical proximity.
HR benefits.
Use GPS as a tool for risk management and in relation to the Working Time Directive.
360 Technologies.
Seamless integration enables Tesseract's system to run as one with 360's powerful Dynamic Scheduling System, allocating jobs to engineers and monitoring jobs in real time.
Firbimatic.
"The switch to using the software on a hosted basis was prompted by the need to provide our regional managers – and certain customers – with remote access."
"Tesseract’s hosting service is efficient and cost-effective, and apart from reducing ‘phone calls from the regional guys, the process today enables our managers to easily and quickly record and monitor service activities in real-time."
Andy Lambert. - Firbimatic.
