Tesseract web browser based Service Management Software. Our unique field service management system, uses the internet to allow, remote engineer access, call handling and control. Service Centre supports GPS integration and all it's benefits.
Providing software solutions
for over 25 years.
Browser based software.
Where ever you are, if you can connect to the internet you can connect to Service Centre.
Just enter your details and we'll contact you with an access code to allow you to view our online demonstration.
Advantages for the
IT Manager...
Powerful GPS integration.
Integrate with leading GPS tracking technology.
GPS is a powerful technology to add it to your service operation. Service Centre supports full GPS integration and all it's benefits.
Realtime visibility.
Optimise service levels by seeing your engineers locations in real-time. Map their position and deploy according to the very best geographical proximity.
HR benefits.
Use GPS as a tool for risk management and in relation to the Working Time Directive.
360 Technologies.
Seamless integration enables Tesseract's system to run as one with 360's powerful Dynamic Scheduling System, allocating jobs to engineers and monitoring jobs in real time.
Firbimatic.
"The switch to using the software on a hosted basis was prompted by the need to provide our regional managers – and certain customers – with remote access."
"Tesseract’s hosting service is efficient and cost-effective, and apart from reducing ‘phone calls from the regional guys, the process today enables our managers to easily and quickly record and monitor service activities in real-time."
Andy Lambert. - Firbimatic.
