Service Centre integrates with your existing data.
Our unique field service management system utilises data from, stock systems, accounting systems, call and help desk systems, specialised meter reading applications, GPS tracking solutions and ERP solutions.
Providing software solutions
for over 25 years.
Browser based software.
Where ever you are, if you can connect to the internet you can connect to Service Centre.
Just enter your details and we'll contact you with an access code to allow you to view our online demonstration.
Advantages for the
IT Manager...
Service Centre integrates with your existing data and more.
No more double entry of data.
The time saving implications of entering data once that is then placed instantaneously in your chosen linked applications is an obvious benefit.
Flexible data choice.
You choose which data to pull from your systems to Service Centre and vice-versa.
Data from, stock systems, accounting systems, call and help desk systems, specialised meter reading applications, GPS tracking solutions - ERP solutions including JD Edwards, SAP, SAGE, can be moved instantaneously into Service Centre.
Knowledge Powered Solutions (KPS) Component is embedded.
We have embedded the KPS component into our software to provide an even more powerful solution that streamlines the call handling procedure by instantly accessing relevant information previously logged.
360 Technologies.
Seamless integration enables Tesseract's system to run as one with 360's powerful Dynamic Scheduling System, allocating jobs to engineers and monitoring jobs in real time.
Firbimatic.
"The switch to using the software on a hosted basis was prompted by the need to provide our regional managers – and certain customers – with remote access."
"Tesseract’s hosting service is efficient and cost-effective, and apart from reducing ‘phone calls from the regional guys, the process today enables our managers to easily and quickly record and monitor service activities in real-time."
Andy Lambert. - Firbimatic.
