Field Service, Service Management, Customer Service second to none.
Our field service management system is a powerful system. It's core functionality allows field service management engineers access remotely.
Providing software solutions
for over 20 years.
Browser based software.
Where ever you are, if you can connect to the internet you can connect to Service Centre.
Just enter your details and we'll contact you with an access code to allow you to view our online demonstration.
Advantages for the
IT Manager...
Field Service, Service Management, Customer Service second to none.
Customer loyalty.
Many of our customers have used our software for as long 20 years.
From the original DOS form then as the very first Windows based version right through to today's powerful Microsoft .NET web application. Always receiving consistent customer service and support.
Training options to suit you.
Tesseract offers a full suite of Service Management Training Courses. This includes levels of training to meet the needs of both the Users and System Administrators.
Onsite Training Courses.
Standard day module courses delivered at customer site directly to a group of end users, who will benefit from this hands-on approach. Emphasis is placed on the user taking an active role in practical sessions.
Open Training Courses
Open Courses, with other Customers attending, run from our Training Centre in High Wycombe are based on the standard Tesseract Module Courses in a classroom environment. These may also be run as ‘closed’ courses for one specific customer if preferred.
Online Tutorials
Online Instructor led Tutorial Sessions are offered as one hour (up to one hour) tutorials using an online meeting tool via an invitation from a Tesseract Instructor.
Firbimatic.
"The switch to using the software on a hosted basis was prompted by the need to provide our regional managers – and certain customers – with remote access."
"Tesseract’s hosting service is efficient and cost-effective, and apart from reducing ‘phone calls from the regional guys, the process today enables our managers to easily and quickly record and monitor service activities in real-time."
Andy Lambert. - Firbimatic.
