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TesseractProviding software solutions
for over 25 years
Service Management Software

Tesseract Service Centre Core Components

Customer Assets
Toshiba

Total management of Multiple Customer Installations.

Call Control
Toshiba
Powerful call handling system.
Repair Centre
Toshiba
Controlled job reporting for single or multiple workshops.
Parts Centre
Toshiba
Multi-location inventory and stock control system.
Quote Centre
Toshiba
Prepare quotes that convert to a contract when the quote is accepted.
Remote Engineer Access
Toshiba
Full information flow directly between engineers and Service Centre.
Invoicing Module
Toshiba
Invoice from contract maintenance charges and billable calls.
Meter Billing
Toshiba
Fully integrated meter collection and invoicing.
Prospect Centre
Toshiba
Powerful sales enquiry and action follow-up system.
SC5

Case studies in your industry sector

Why SaaS?
KPS Knowledge Powered Solutions
Knowledgeable

KPS Knowledge Powered Solutions

Instantaneous (API)
KPS Knowledge Powered Solutions
Popular
KPS Knowledge Powered Solutions
Supporting
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Integrated
KPS Knowledge Powered Solutions
Service Driven
KPS Knowledge Powered Solutions
Located
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Email Service
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Reporting Service
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Connected
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Subscription Service
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SC5

Case studies in your industry sector

Office Equipment
and Copiers

Toshiba
Toshiba embarks on
coast-to-coast roll out of tesseract's service centre.
Refrigeration
and Air conditioning
Artic Building Services
Tesseract's Service Centre
management system is a
breath of fresh air for Artic.
Garage
and Forecourt

Washtec

No more wash day blues
for Washtec!
Instrumentation
and Machine Tools
Instron
Instrons computerised service management takes the strainout of call management!
Medical
and Pharmaceutical
Innova

Tesseract's Service Centre System - The prescription for TDI's service success!
Catering
and Vending
Merrychef
Tesseract software helps Merrychef serve up a superb service!
End User
Maintenance

Merrychef
Aqualisa links tesseract service software with digital pens to re-write customer service levels.
Computer
Maintenance
Viglen
Viglen capitalises on tesseract's browser-based service software.
Security
and Fire Protection
G4S

Service Centre Software helps Group 4 Technology stay in control.

Telecommunications
Eircom

Service Centre keeps Eircom N.I. in tune with its customers.
Subscription Service
Subscription Service
Tesseract have embraced the demand for a 'Subscription Service' with it's latest generation of Service Management Software.

Tesseract Service Management Software System now available by subscription.
By utilising our Software Subscription package, users of Tesseract's Service Management Software are generating tremendous cost savings and IT advantages:
No capital investment
Huge savings over tradtional service solutions
Monthly subscription Installed on your own system
Designed to compliment 'Software as a Service'
Remote technician access Remote customer access

Support
Great support
Our support team are there to help, and with training options to suit, Tesseract's support for both Users and System Administrators is second to none.
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Support
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Service Management Software. Our unique field service management system that streamlines stock control, remote engineer access, call handling and service control. True SaaS.A web-based application, a field service software that delivers powerful management to companies field service systems and operations.

Clients