UK Tel: +44 (0)1494 465 066 | USA Tel: 703 437 4230
Providing software solutionsfor over 25 years
Tesseract Service Centre Core Components

Case studies in your industry sector
Office Equipment
and Copiers
and Copiers
Refrigeration
and Air conditioning
and Air conditioning
Instrumentation
and Machine Tools
and Machine Tools
Medical
and Pharmaceutical
and Pharmaceutical
End User
Maintenance
Maintenance
Supporting
Field engineers can use the latest
hand-held devices.
Remote Engineer Access.
Service engineers and administrators can access Service Centre from a wide range of equipment via the internet. This offers the most flexible working options for all users.
Data from your exiting systems
Optimise service levels by seeing your engineers locations in real-time. Map their position and deploy according to the very best geographical proximity.Off-line processing.
Service Centre now incorporates the facility to allow off-line usage. This means that both the PDA and Laptop versions can store data locally and transfer or Sync the data when a signal available, all completely transparent to the user. All of the data to and from the field user is via a staging database that is updated real time and monitored by the call desk giving greater control and visibility.
Great support
Our support team are there to help, and with training options to suit, Tesseract's support for both Users and System Administrators is second to none.


























