Filed service engineers and administrators can access Service Centre from a wide range of equipment via the internet. This offers the most flexible working options for all users. Off-line usage now means that both the PDA and Laptop versions can store data locally and transfer or Sync the data when a signal available.
Providing software solutions
for over 25 years.
Browser based software.
Where ever you are, if you can connect to the internet you can connect to Service Centre.
Just enter your details and we'll contact you with an access code to allow you to view our online demonstration.
Advantages for the
IT Manager...
Field engineers can use the latest
hand-held devices.
Remote Engineer Access.
Service engineers and administrators can access Service Centre from a wide range of equipment via the internet. This offers the most flexible working options for all users.
Choice.
Because Service Centre runs on web browsers, PDA's, Tough-Books, in fact any mobile device that connects to the internet. You can choose which equipment best suits your field engineers requirements and working environment. This choice enables you negotiate the best contract deals with your mobile/IT provider.
Off-line processing.
Service Centre now incorporates the facility to allow off-line usage. This means that both the PDA and Laptop versions can store data locally and transfer or Sync the data when a signal available, all completely transparent to the user. All of the data to and from the field user is via a staging database that is updated real time and monitored by the call desk giving greater control and visibility.
Kärcher.
"Service Centre software is at the hub of the company’s service offering, handling maintenance scheduling and emergency breakdown service requests."
Peter Rankin - Kärcher
