Service Management Software-as-a-Service SaaS. Our unique field service management system, uses the internet for remote engineer access, call handling and control. SaaS allows remote control and management of field service engineers without the requirement for up-front Network and IT hardware purchases.
Providing software solutions
for over 25 years.
Browser based software.
Where ever you are, if you can connect to the internet you can connect to Service Centre.
Just enter your details and we'll contact you with an access code to allow you to view our online demonstration.
Why choose Tesseract's
Service Management Software?
SaaS.
The power and functionally of Service Centre goes without saying but the benefits that SaaS (Software as a Service) offer are far reaching and hard to ignore for any developing or established business.
Cost savings.
SaaS eliminates the need to run the application on the customer’s own IT hardware, therefore eliminating the burden of high installation costs and ongoing support.
Reduced requirement for up-front Network and IT hardware purchases, through less costly, on-demand pricing.
The SaaS facility enables users to immediately capitalise on the full functionality and benefits of the Service Centre, but at a fraction of the cost of purchasing software.
Hosting.
By utilising Tesseract’s hosting service, users of the Service Management Software are generating cost saving and tremendous IT advantages in terms of eliminating server maintenance.
Pay-as-you-go.
Service Centre is available 24 hours, 7 days a week, 365 days a year and can be simply integrated and live within 24 hours. You only have to pay per user per month and is available from as little as £85 per month.
Firbimatic.
"The switch to using the software on a hosted basis was prompted by the need to provide our regional managers – and certain customers – with remote access."
"Tesseract’s hosting service is efficient and cost-effective, and apart from reducing ‘phone calls from the regional guys, the process today enables our managers to easily and quickly record and monitor service activities in real-time."
Andy Lambert. - Firbimatic.
