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Service Management Software.
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Repair Centre
This Wizard Based Module is designed for Controlled Job Reporting in a Depot Repair environment, for single or multiple Workshops. The Workshop Order Entry accepts Contract or Ad-Hoc Repairs, with full Approval, Technical Reporting and Shipping control. Details of all actions performed can be logged by code and, if required, with text. A Parts and Chargeable Activity Catalogue provides Invoicing and Profitability Analysis information from user defined codes input as part of the workshop action reporting. Work-in-Progress Reports show the status of jobs by Customer at a glance. Other standard reports provide overviews and detail of workload, product performance and engineer time-sheets.
Repair Centre is the Tesseract workshop system. It can be used both as standalone and in conjunction with the call control module. Service calls can, in fact, be logged on the system and moved to the workshop.
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