Training | Onsite Courses

Lloyds

Many of our customers have used our software for as long 20 years. Always receiving consistent customer service and support.

Training options to suit you. Tesseract offers a full suite of Service Management Training Courses. This includes levels of training to meet the needs of both the Users and System Administrators.

Tesseract Onsite Training Courses

Courses are held at the Customer site and are based on the Standard Tesseract Module Courses.  Ideally this will be in a dedicated training environment so the users can each benefit from a hands-on approach with lots of practical sessions and structured exercises.

Course Delivery
Courses delivered at the Customer site will be restricted to a maximum of 6 delegates and preferably in a dedicated training environment where each delegate would have a networked PC. (It is recommended that each PC is attached to a networked environment fully installed with Service Centre and a working training database). We would kindly ask if a dedicated PC or Laptop could be provided for the trainers use and if possible attached to a projector. If this is not possible the trainer may be able to bring a laptop.

To gain full benefit from the course, delegates will require individual (or in pairs) access to a working Service Centre system and Training database. If this cannot be guaranteed, arrangements should be made to use Tesseract's training facilities.

These Courses are best suited to a wide range of users including Call Controllers, Contract Administrators, System Administrators and Warehouse/Stores Managers involved in using Tesseract on a regular basis.

For course availability please contact our training department: training@tesseract.co.uk

UK Support
0844 482 0226

International Support
+44 1494 477469

SC5
User documentation

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