Many of our customers have used our software for as long 20 years. Always receiving consistent customer service and support.

Training options to suit you. Tesseract offers a full suite of Service Management Training Courses. This includes levels of training to meet the needs of both the Users and System Administrators.

Providing software solutions
for over 25 years.

Customer Assets

The purpose of this one day practical, hands-on course is to cover the methods used to create the necessary static codes and customer asset information to enable a user/administrator of the Service Centre to create and update data and perform Service Centre operation.

This day includes Customer Contract Invoicing but does not include Call Handling, Parts Centre, Workshop, Period Close, Quote Centre, Utilities, Remote Engineering Access and Call Escalation.

This course is intended for contract data entry staff new to Service Centre.

A basic knowledge of the Windows is a pre-requisite.