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Customer Assets
The purpose of this one day practical, hands-on course is to cover the methods used to create the necessary static codes and customer asset information to enable a user/administrator of the Service Centre 4.2 to create and update data and perform Service Centre operation.
This day includes Customer Contract Invoicing but does not include Call Handling, Parts Centre, Repair Centre, Period Close, Quote Centre, Utilities, Remote Engineering Access and Call Escalation.
This course is intended for contract data entry staff new to Service Centre 4.2.
A basic knowledge of the Windows is a pre-requisite.
