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TesseractProviding software solutions
for over 25 years
Service Management Software

Tesseract Service Centre Core Components

Customer Assets
Toshiba

Total management of Multiple Customer Installations.

Call Control
Toshiba
Powerful call handling system.
Repair Centre
Toshiba
Controlled job reporting for single or multiple workshops.
Parts Centre
Toshiba
Multi-location inventory and stock control system.
Quote Centre
Toshiba
Prepare quotes that convert to a contract when the quote is accepted.
Remote Engineer Access
Toshiba
Full information flow directly between engineers and Service Centre.
Invoicing Module
Toshiba
Invoice from contract maintenance charges and billable calls.
Meter Billing
Toshiba
Fully integrated meter collection and invoicing.
Prospect Centre
Toshiba
Powerful sales enquiry and action follow-up system.
SC5

Case studies in your industry sector

Why SaaS?
KPS Knowledge Powered Solutions
Knowledgeable

KPS Knowledge Powered Solutions

Instantaneous (API)
KPS Knowledge Powered Solutions
Popular
KPS Knowledge Powered Solutions
Supporting
KPS Knowledge Powered Solutions
Integrated
KPS Knowledge Powered Solutions
Service Driven
KPS Knowledge Powered Solutions
Located
KPS Knowledge Powered Solutions
Email Service
KPS Knowledge Powered Solutions
Reporting Service
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Connected
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Subscription Service
KPS Knowledge Powered Solutions
SC5

Case studies in your industry sector

Office Equipment
and Copiers

Toshiba

Toshiba embarks on
coast-to-coast roll out of tesseract's service centre.
Refrigeration
and Air conditioning
Artic Building Services
Tesseract's Service Centre
management system is a
breath of fresh air for Artic.
Garage
and Forecourt

Washtec

No more wash day blues
for Washtec!
Instrumentation
and Machine Tools
Instron
Instrons computerised service management takes the strainout of call management!
Medical
and Pharmaceutical
Innova

Tesseract's Service Centre System - The prescription for TDI's service success!
Catering
and Vending
Merrychef
Tesseract software helps Merrychef serve up a superb service!
End User
Maintenance

Merrychef

Aqualisa links tesseract service software with digital pens to re-write customer service levels.
Computer
Maintenance
Viglen
Viglen capitalises on tesseract's browser-based service software.
Security
and Fire Protection
G4S

Service Centre Software helps Group 4 Technology stay in control.

Telecommunications
Eircom

Service Centre keeps Eircom N.I. in tune with its customers.
Powerful product features
GPS Integration
GPS Integration with Tom-Tom Work
Field engineers can use the latest hand-held devices
All the latest PDA's Supported
Integrated
Integrated
Dedicated Support
SaaS | Tesseract in the cloud
All the latest PDA's Supported
Popular
All the latest PDA's Supported
Dedicated Support
Remote Customer Access
GPS Integration with Tom-Tom Work
Great Support
All the latest PDA's Supported
Connected
GPS Integration with Tom-Tom Work
Case Studies by Industry Sector
Medical and Pharmaceutical
All the latest PDA's Supported
Refrigeration and Air Conditioning
All the latest PDA's Supported
Service Management Software | SC5
Software as a Service
Tesseract have embraced the demand for SaaS with the latest generation of it's service management software.

On-demand licensing.
At the heart of our business model is a low-cost pricing policy that benefits small and large scale organisations alike. On-demand licensing enables our software to become a variable expense, rather than a fixed cost at the time of purchase.

Secure.
Information can be backed up through utilisation of Tesseract's fully hosted service; therefore reducing risk and benefiting from Tesseract's 'Disaster Recovery Plan'.

Global.
Tesseract's service management software is used in 25 countries. With over 350 installations empowering in excess of 6,500 individual users worldwide.

Popular.
Take a look at our case studies to see just a few of the companies already using our service management software in your sector.

Service Management Software. Our unique field service management system that streamlines stock control, remote engineer access, call handling and service control. True SaaS. A web-based application, a field service software that delivers powerful management to companies field service systems and operations.

Support
Great support
Our support team are there to help, and with training options to suit, Tesseract's support for both Users and System Administrators is second to none.
Support
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Service Management Software. Our unique field service management system that streamlines stock control, remote engineer access, call handling and service control. True SaaS.A web-based application, a field service software that delivers powerful management to companies field service systems and operations.

Subscription Service
Pay as you go
Take advantage of our monthly Pay-as-you-go Service.
Clients