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Tesseract

Service Management
Software Solutions

Tesseract Browser Independent Service Management Software

Tesseract Service Centre Product Functionality

Customer Assets
Tesseract
Total management of Multiple Customer Installations.
Call Control
Tesseract
Powerful call handling system.
Repair Centre
Tesseract
Controlled job reporting for single or multiple workshops.
Parts Centre
Tesseract
Multi-location inventory and stock control system.
Quote Centre
Tesseract
Prepare quotes that convert to a contract when the quote is accepted.
Remote Engineer Access
Tesseract
Full information flow directly between engineers and Service Centre.
Invoicing Module
Tesseract
Invoice from contract maintenance charges and billable calls.
Meter Billing
Tesseract
Fully integrated meter collection and invoicing.
Prospect Centre
Tesseract
Powerful sales enquiry and action follow-up system.
SC5

Product Features

Why SaaS?
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Knowledgeable

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Instantaneous (API)
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Popular
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Supporting
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Integrated
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Service Driven
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Located
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Email Service
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Reporting Service
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Connected
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Subscription Service
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Diary Assist
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SC5

Case studies in your industry sector

Office Equipment
and Copiers

Tesseract

Toshiba embarks on
coast-to-coast roll out of tesseract's service centre.
Refrigeration
and Air conditioning
Artic Building Services
Tesseract's Service Centre
management system is a
breath of fresh air for Artic.
Garage
and Forecourt

Washtec
Tesseract releases the pressure of Karcher's expanded service operations!
Instrumentation
and Machine Tools
Instron
Instrons computerised service management takes the strainout of call management!
Medical
and Pharmaceutical
Innova

Tesseract's Service Centre System - The prescription for TDI's service success!
Catering
and Vending
Merrychef
Tesseract software helps Merrychef serve up a superb service!
End User
Maintenance

Merrychef

Aqualisa links tesseract service software with digital pens to re-write customer service levels.
Computer
Maintenance
Viglen
Viglen capitalises on tesseract's browser-based service software.
Security
and Fire Protection
G4S

Service Centre Software helps Group 4 Technology stay in control.

Telecommunications
Eircom

Key software streamlines communications specialists SCS.
Powerful product features
GPS Integration
tesseract
Video: Colin Brown talks about Service Centre at SME!
Tesseract Colin Brown Interviewed at SME 2012
Integrated
tesseract
Dedicated Support
Field engineers can use the latest hand-held devices
All the latest PDA's Supported
All the latest PDA's Supported
Dedicated Support
Remote Customer Access
GPS Integration with Tom-Tom Work
SaaS | Tesseract in the cloud
All the latest PDA's Supported
Connected
GPS Integration with Tom-Tom Work
Case Studies by Industry Sector
Medical and Pharmaceutical
All the latest PDA's Supported
Refrigeration and Air Conditioning
All the latest PDA's Supported
Listen to MD Colin Brown interviewed by Field Service News
Service Management Software | SC5
Software as a Service

Tesseract have embraced the demand for SaaS with the latest generation of it's service management software.

On-demand licensing
At the heart of our business model is a low-cost pricing policy that benefits small and large scale organisations alike. On-demand licensing enables our software to become a variable expense, rather than a fixed cost at the time of purchase.

Secure
Information can be backed up through utilisation of Tesseract's fully hosted service; therefore reducing risk and benefiting from Tesseract's 'Disaster Recovery Plan'.

Global
Tesseract's service management software is used in 25 countries. With over 350 installations empowering in excess of 6,500 individual users worldwide.

Popular
Take a look at our case studies to see just a few of the companies already using our service management software in your sector.

Take a full 'no obligation' guided tour of all the latest features of our software. Simply complete our 'Request a Demo' form and we'll arrange a time that suits you.
Support
Great support!
Our support team are there to help, and with training options to suit, Tesseract's support for both Users and System Administrators is second to none.
Support
Subscribe to
Tesseract News!
Get regular news and updates sent to you by email.
Service Management Software. Our unique field service management system that streamlines stock control, remote engineer access, call handling and service control. True SaaS. A web-based application, a field service software that delivers powerful management to companies field service systems and operations.
Colin Brown Interview
Managing Director Colin Brown Talks about Service Centre at SME Expo.
Subscription Service
Pay as you go
Take advantage of our monthly Pay-as-you-go Service.
Clients