Welcome to the Tesseract Support Website.
If you are a currently supported Tesseract Service Centre customer, please contact Tesseract Support for a Login ID and Password to gain access to User Documentation, Service Centre Videos, My RCA and Remote Assistance.
Providing software solutions
for over 25 years.
Comprehensive video help files.
Course/Tutorial booking form.
Help us improve our training.
Login to gain access to User Documentation, Service Centre Videos, My RCA and Remote Assistance.
Comprehensive reference guides for all aspects of Service Centre 5.
Access Tesseract RCA.
Share control of your mouse and keyboard to get support.
Access our evaluation database.
Field Service, Service Management, Customer Service second to none.
Many of our customers have used our software for as long 20 years.
From the original DOS form then as the very first Windows based version right through to today's powerful Microsoft .NET web application. Always receiving consistent customer service and support.
Training options to suit you.
Tesseract offers a full suite of Service Management Training Courses. This includes levels of training to meet the needs of both the Users and System Administrators.
Onsite Training Courses.
Standard day module courses delivered at customer site directly to a group of end users, who will benefit from this hands-on approach. Emphasis is placed on the user taking an active role in practical sessions.
Open Training Courses
Open Courses, with other Customers attending, run from our Training Centre in High Wycombe are based on the standard Tesseract Module Courses in a classroom environment. These may also be run as ‘closed’ courses for one specific customer if preferred.
Online Instructor led Tutorial Sessions are offered as one hour (up to one hour) tutorials using an online meeting tool via an invitation from a Tesseract Instructor.
For Existing Users.
See TUG Documentation.
For Existing Users.
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Key benefits for upgrading to Service Centre Five.
Regular news & updates sent to you by email.